Agensi Pekerjaan Y.S.L Sdn. Bhd.
(386943-W | JTKSM 380B)
Agensi Pekerjaan Y.S.L Sdn. Bhd.
(386943-W | JTKSM 380B)
About us. . .
For over 31 years, Agensi Pekerjaan Y.S.L has been a trusted name in Penang for domestic assistance, specializing in providing dependable domestic helpers, maids, and caregivers. Our rigorous recruitment process sources talent from approved channels in Indonesia and the Philippines to ensure reliability. We handle all paperwork and procedures, guaranteeing peace of mind for our clients and fostering happy, healthy homes. Our commitment to excellence remains unwavering, offering quality and trust in every aspect of domestic support.
Our humble beginnings
Embark on a journey through our illustrious 31-year legacy, where we have consistently provided unparalleled household services. Trace our humble beginnings as we evolved into a trusted and distinguished name in the industry, showcasing our enduring commitment to excellence in maid, domestic helper, and caregiver services.
In the tapestry of history, 1994 marked the genesis of a modest, family-owned enterprise in Penang, Malaysia, with an unwavering mission: to deliver top-tier housemaids, dedicated domestic helpers, and compassionate caregivers to local families. The visionary force behind this endeavor was Madam Yeap Siew Leng, whose storied history of exceptional service laid the cornerstone for our esteemed company.
Madam Yeap Siew Leng embarked on our transformative journey by meticulously selecting seasoned housemaids from Indonesia and the Philippines, individuals lauded for their stellar reputation and unwavering work ethic. With remarkable speed, our enterprise burgeoned, and the Kok Family meticulously cultivated an extensive network of reliable housemaids, dedicated domestic helpers, and compassionate caregivers spanning the region. In the ensuing years, we further augmented our capabilities by recruiting proficient supervisors who diligently nurtured and honed the skills of our housemaids, ensuring they were well-prepared to serve their respective employers.
By the pivotal year of 1994, we proudly unfurled the doors of our inaugural office in the bustling city. As the early 2000s unfurled their wings, our agency had risen to the forefront as one of Penang, Malaysia's premier providers of exceptional maids, dedicated domestic helpers, and compassionate caregivers. The Kok Family had cemented its legacy as a paragon of excellence, consistently delivering high-quality housemaids, dedicated domestic helpers, and compassionate caregivers to our discerning and esteemed clientele.
In a momentous stride toward broader service outreach and a commitment to expanding their exceptional business acumen, the YSL Sdn Bhd family inaugurated a second office in the vibrant heart of Kuala Lumpur in December 2022. This strategic move aimed to bring the unparalleled excellence of our housemaids, dedicated domestic helpers, and compassionate caregivers to the bustling metropolis.
As we journey into the future, YSL Sdn Bhd remains resolute in our unwavering commitment to providing discerning households with exceptional maids, dedicated domestic helpers, and compassionate caregivers. Our legacy is deeply rooted in the relentless pursuit of delivering the highest quality service and ensuring the utmost satisfaction of our cherished patrons, a legacy that has thrived for over 29 remarkable years.
Our Principles
Our 'Principles' document encapsulates the core values, vision, and mission of AP Y.S.L. Sdn. Bhd., serving as a compass for our employees, customers, and partners. It elucidates the driving forces behind our company and the unwavering standards we hold ourselves accountable to. By openly sharing our convictions and commitments with all stakeholders, we aspire to foster transparency, trust, and mutual respect in every facet of our engagement. These principles underscore our steadfast dedication to the values of integrity, respect, and excellence, as well as our mission to deliver exceptional service in the realms of maid, domestic helper, and caregiver assistance to our valued customers.
Our mission is to provide our clients with reliable, professional and trustworthy housemaid services that meet the highest standards of quality and safety. We strive to create a safe and respectful environment for our clients, housemaids and our own employees, and we are committed to providing exceptional customer service and support.
Our vision is to become the premier provider of housemaid services in the country, providing efficient and reliable services that foster trust and satisfaction among our customers. We will strive to be the benchmark for excellence in the industry, ensuring that our customers receive the best service possible. We will create an environment of mutual respect and collaboration, where our employees and customers are valued and appreciated. We will be guided by our core values of integrity, respect, and excellence while providing a safe and secure work atmosphere.
At AP Y.S.L. Sdn. Bhd., we value integrity, respect, and excellence in all aspects of our business. We strive to be honest and trustworthy in every encounter, treating each other and our customers with respect and dignity. We are committed to providing outstanding customer service, excellence in quality, and a safe and secure working environment. We value innovation and creativity, and believe that together, we can provide the highest level of service to our customers.
OUR LICENSES AND REGISTRATIONS
"Compliant and Accredited: Our Commitment to Providing Trusted Services"
ASSOCIATION MEMBERSHIPS
Pertubuhan Kebangsaan Sumber Manusia Malaysia
National Organization of Human Resources Malaysia
Pertubuhan Kebangsaan Agensi Pekerjaan Swasta Malaysia
National Organization of Malaysian Private Employment Agencies
© Copyright 2025, Agensi Pekerjaan Y.S.L. Sdn. Bhd. All rights reserved.